Last night was the main event to our official launch in Seattle. After two years, to be at the cusp of the moment was almost terrifying. Will the product work? Will the concierges adopt or even enjoy what I’ve given up two years of my life for? These were just a few of the zillion questions and fears running through my head.
The event officially started at 5pm and I was expecting people to show up [fashionably] late. I was still busy with my head down getting things prepared for the event when our first concierges walked in; 4:52 pm and my world changed. They grabbed some wine and sat down on one of the couches. With a glance from Susie, I knew I had to drop what I was doing and say hi to our first guests.
With laptop in hand, I approached, introduced myself as the founder of the On The Go, and asked if they knew why they were here (yes, weird question). As we engaged, all my fears quickly left. All the pressure of two years vanished. I was in a familiar place and doing what I excel at. Within minutes, I had them enthralled in the app and was receiving amazing questions and just like that, signed up a several new concierges.
Before I knew it, the room was filling up. Concierges were literally flooding into the upstairs event room of Amber and I remember thinking, when did all these people get here? Buzzed, high, on cloud-9 (pick one), I scoped out the room seeing some familiar faces and a lot of new ones. I recall taking a step back, smiling, and honestly, a quick tear came to my eye. The sight of dozens of concierges, my team, and my advisers all engaging each other was one of those great emotional moments.
As I managed my way through the room, I was pleasantly surprised to see every laptop (6 of them) occupied with 4-5 other concierges engaging the app. The best part… everyone was smiling. Video Concierge Event. The feedback was equally enjoyable with some of the best compliments that one could ever hear. Thinking about them again now is actually bringing another tear… I truly couldn’t have been happier.
But you know, I didn’t do this alone. I may speak about my team a lot, but I think it’s important to know just how blessed I am to have each of them as part of my company…OUR company. Kevin, Susie, Jeremy, Rob and Hazel (was on lease). I completely and utterly thank you with all of the emotions and gratitude that a million of me can have. I could never have found a better team and could never have gotten here without you. Additionally, my advisers Jeff, Justin, Berny, Quentin, Clay, and David, THANK YOU. Your support and counsel have been the difference between success and failure. OH and I can’t forget our sponsors. Thank you as well. You were all so gracious in your donations and the event could not have happened without you.
[The team: Jeremy, Susie, Drew, Rob, Kevin]
So, now that we had such a great launch, what does this mean? More Work. After a celebration dinner at a Mexican Buffet (what? YES! Mexican BUFFET), I went home to dive into our next 3 month strategy which includes signing up more concierges, supporting the ones we have, collecting metrics on all the businesses we refer customers too, new name, logo and design, new strategic partnership(s), and…dare I say…potentially moving to Portland to open up city number two (more to come on this).
What’s in store for On The Go? Accelerated growth. Revenue. Investment capital. Stage two of our success, and World Domination as the industry leader in our market sector (yes, this is very possible.)
What’s in store for me? If things go well, a happiness I’ve never known. Traveling… a lot of traveling as I personally open every market for the next 2 years or more. Happiness. Yes, I know I’ve said this twice, but I mean it.
[Left: Susie showing off Certificate from Teatro Zinzanni won by Ann Peavey.
Right: Concierge with Sponsor Swag ag]
So Seattle, I hope you treat us well. Show us the growth I know we can achieve. I’ve bled for you for the past two years and will make it two hundred years if need be.
Other markets, look out. I’m a man with a new vigor, a great product, an amazing team, and will not relent until every major market and any concierge, traveler, and destination is somehow touched by our technology.
World, please accept this as my bid to be the number one used concierge technology, positively affecting more travelers and more businesses world wide then any other technology or service.
For all of you readers that are interested, visit our website http://www.onthego-mobile.com and sign up to be kept in the loop or email me firstname.lastname@example.org. I’ll gladly show you our technology, walk you through why we are so amazing, and why every hotel we’ve walked into has yet to tell us no.
For my close friends, those few I can count on one hand, you know how to get ahold me. Over drinks, let me express my gratitude for being there for me til the end and let me introduce you to what could possibly be the coolest new service you have ever seen.
Keep an eye on us. Bet on us. Most importantly, use us and our concierges whenever you travel. I guarantee you’ll always wonder how no one thought of this sooner and how you ever could have lived without it.
Drew Morrison / Founder / CEO / Lover of Mexican Buffet – On The Go